Privacy Policy

Effective Date: 1/1/2024

1. Introduction

At XINFER.AI ("xinfer.ai", "we", "us", "our"), we are committed to protecting the privacy and security of our users' data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information we receive from users of our services, which include the XINFER.AI APIs, SDKs, ReactJS components, and other related services offered through our website, www.xinfer.ai.

We understand the importance of privacy in the digital age and are dedicated to handling your information responsibly and in compliance with applicable privacy laws and regulations. This policy applies to information we collect through our website, electronic communications, and services. By using our services, you agree to the collection and use of information in accordance with this policy.

We encourage you to read this policy carefully to understand our information practices and how we safeguard your personal data. If you have any questions or concerns about our privacy practices, please contact us at email address: info@xinfer.ai.

2. Information Collection

XINFER.AI collects various types of information to provide and improve our services to you. The types of data we collect include:

Personal Data: While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to, your email address, name, phone number, and postal address.
Usage Data: We collect information on how the service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Tracking & Cookies Data: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

The data we collect serves to enhance the user experience, improve our website and services, and enable certain functionalities. We are committed to transparent data practices and respect your privacy.

3. Use of Information

The information we collect is used in various ways to operate and improve our services. Specifically, XINFER.AI uses the collected data for the following purposes:

To Provide and Maintain our Service: We use your information to provide the services you request, including the XINFER.AI APIs, SDKs, and ReactJS components. This also includes using your information to support and maintain the functionality of our website and services.
To Communicate with You: We use your personal information to communicate with you about our services, including notifying you about changes to our terms, conditions, and policies, and providing customer support.
To Enhance User Experience: Your information helps us to better understand how our services are used, which aids in improving the user interface and functionality to better suit your needs.
For Marketing and Promotions: With your consent, we may use your information to send you promotional materials, newsletters, or other information that may be of interest to you. You can opt out of receiving these communications from us at any time.
For Analytics and Service Improvement: We use aggregate information to monitor the usage of our services and for technical administration. This helps us identify areas of improvement and tailor our services to better serve our users.
For Legal Compliance: We may use your information as required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

XINFER.AI is committed to using your information responsibly and in a manner that enhances your experience with our services, while also respecting your privacy.

XINFER.AI may share and disclose information, including personal data, under the following circumstances: Service Providers: We may share your information with third-party companies and individuals that provide services on our behalf or help us operate our service. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Business Transfers: If XINFER.AI is involved in a merger, acquisition, asset sale, or other forms of business transfer, your information may be transferred as part of that deal. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
Legal Requirements: XINFER.AI may disclose your personal data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of XINFER.AI
- Prevent or investigate possible wrongdoing in connection with the service
- Protect the personal safety of users of the service or the public
- Protect against legal liability
Aggregated or Anonymized Data: We may share aggregated or anonymized information, which cannot reasonably be used to identify you. Such information may be shared with partners or used for business purposes.
With Your Consent: We may share your personal information with other parties with your explicit consent.

XINFER.AI takes your privacy seriously and only shares your information where necessary for the purposes outlined above, or as required by law.

5. Data Security

At XINFER.AI, the security of your data is of utmost importance to us. We implement a variety of security measures to maintain the safety of your personal information. However, it's important to remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. Our security measures include:

Data Encryption: We encrypt certain sensitive information using secure socket layer technology (SSL) or similar technologies.
Regular Security Reviews: Our systems and practices are regularly reviewed to enhance the security of our network and information systems.
Access Controls: Access to your personal data is limited to employees, contractors, and agents who need to know that information to process it on our behalf, and who are subject to strict contractual confidentiality obligations.
Training and Awareness: We provide regular training to our employees on data protection and security best practices.

We also encourage you to take steps to protect against unauthorized access to your XINFER.AI accounts and personal information, such as choosing a robust password and keeping your login and password private.

If you believe that your interaction with us is no longer secure, please immediately notify us of the problem by contacting us at email address info@xinfer.ai.

6. User Rights and Choices

At XINFER.AI, we respect your rights regarding your personal information. As a user of our services, you have the following rights and choices:

Access to Your Information: You have the right to request access to the personal information we hold about you.
Correction of Information: If you believe that any information we have on you is incorrect or incomplete, you have the right to request that we correct or update it.
Deletion of Information: You can ask us to delete or remove personal information in certain circumstances, such as if it is no longer necessary for the purpose we originally collected it for.
Restriction of Processing: Under certain conditions, you have the right to restrict the processing of your personal data.
Data Portability: Where applicable, you may have the right to receive a copy of the personal data you have provided to us in a structured, commonly used, and machine-readable format, and also to request that we transmit this data to another controller.
Opt-Out of Marketing Communications: You can opt out of receiving promotional emails from us by following the instructions provided in those emails.
Withdrawing Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at email address info@xinfer.ai. Please note that we may ask you to verify your identity before responding to such requests.

We are committed to providing you with control over your personal data and respecting your choices regarding its use.

7. Cookies and Tracking Technologies

XINFER.AI uses cookies and similar tracking technologies to track the activity on our service and hold certain information. These technologies are used to collect and track information and to improve and analyze our service.

Cookies: Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We use cookies to track the usage of our service, understand your preferences, and improve user experience.

Types of Cookies Used:

Essential Cookies Necessary for the website to function and cannot be switched off in our systems.

Analytics Cookies: Allow us to measure and improve the performance of our website by tracking page visits and traffic sources.
Functionality Cookies: Enable us to provide enhanced functionality and personalization, such as remembering your preferences.
Advertising Cookies: Used to deliver advertisements more relevant to you and your interests.
Managing Cookies: You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
Other Tracking Technologies: In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on our website to collect and store information about your preferences and navigation to, from, and on our website.

By using our service, you consent to the use of cookies and similar tracking technologies in accordance with this policy.

8. Third-Party Services

In the course of providing our services, XINFER.AI may use various third-party services to support, enhance, or extend our functionalities. This section outlines how these third-party services may interact with your data.

Third-Party Service Providers: We may employ third-party companies and individuals to facilitate our service ("Service Providers"), provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links to Other Sites: Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Social Media Features: Our website includes social media features, such as the Facebook "like" button and widgets, such as the "share this" button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.
Analytics and Advertising: We may use third-party Service Providers to monitor and analyze the use of our service, as well as to advertise on third party websites to you after you visited our service.

We encourage you to be aware of when you leave our service and to read the privacy statements of each website that collects personal information.

9. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. XINFER.AI will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

We comply with applicable legal requirements providing adequate protection for the transfer of personal information to countries outside of the European Economic Area, the United Kingdom, or Switzerland. Where required, we implement standard contractual clauses approved by the European Commission, rely on the European Commission's adequacy decisions about certain countries, as applicable, and obtain your consent for these transfers to the United States and other countries.

10. Changes to This Policy

XINFER.AI reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, especially before you provide any personal data. This Privacy Policy was last updated on the date indicated at the top of this page. Your continued use of the service after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

We will notify you of any significant changes to our Privacy Policy by posting a prominent notice on our website, and/or by sending an email to the address you have provided us, if applicable. We encourage you to review this Privacy Policy frequently to be informed of how XINFER.AI is protecting your information.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us at email address: info@xinfer.ai.