XInfer.AI

at the bottom of html body."}},{"@type":"Question","name":"Can I customize the look?","acceptedAnswer":{"@type":"Answer","text":"Yes. You can customize the title, logo, welcome message, and theme to match your brand."}},{"@type":"Question","name":"How do I improve the AI’s answers?","acceptedAnswer":{"@type":"Answer","text":"Add or refine FAQs, upload documents, and re-crawl your website to keep the knowledge accurate and current"}},{"@type":"Question","name":"Is there a free plan?","acceptedAnswer":{"@type":"Answer","text":"Yes. There is a Free plan so you can try XInfer.AI before upgrading."}},{"@type":"Question","name":"Is the business intro AudioSpotlight free?","acceptedAnswer":{"@type":"Answer","text":"Yes. Every plan includes one complimentary business intro AudioSpotlight that describes your business, personality, and what you offer. It is generated automatically and is never counted against your product AudioSpotlight quota. The per-plan limits (5 / 10 / 30 / 90) apply only to product AudioSpotlights."}},{"@type":"Question","name":"What is AudioSpotlight?","acceptedAnswer":{"@type":"Answer","text":"AudioSpotlight generates short, podcast-style audio for your products using two AI voices — a host who asks questions and a guest who answers. Each product gets a ~2 minute audio segment covering what it is, key features, pricing, and available options. Text scripts are pre-generated; audio is produced on-demand when a visitor first clicks play."}},{"@type":"Question","name":"Why don't some products have AudioSpotlight?","acceptedAnswer":{"@type":"Answer","text":"A product needs at least 50 characters of combined title and description for the AI to generate a meaningful script. Products that are too sparse are skipped. Products with multiple variants (e.g. sizes or flavors) are grouped into a single AudioSpotlight, so individual variants won't each have their own. Additionally, each plan has a product AudioSpotlight quota (5 / 10 / 30 / 90) — once the limit is reached, remaining products won't have audio unless you upgrade or purchase overage."}},{"@type":"Question","name":"What is the code snippet to add the widget to my site? ","acceptedAnswer":{"@type":"Answer","text":"Add this script tag before the closing tag on your website:\n\n"}}]}

Frequently Asked Questions

What is XInfer.AI?: XInfer.AI turns your website, catalog, and business knowledge into one AI customer service and sales agent across chat, voice, phone, and SMS.
Who is it for?: XInfer.AI is built for customer-facing businesses, especially those with websites, catalogs, menus, or structured service information.
How fast can I launch?: For a typical website with around 100 pages, XInfer.AI can usually be set up in 10 to 20 minutes. Larger sites or more complex integrations may take longer.
What does the AI learn from?: It can learn from your website, FAQs, guides, policies, documents, and product catalog.
What channels does it support?: One AI agent works across web chat, voice, phone, and SMS.
Do I train each channel separately?: No. You train once, and every channel shares the same business knowledge.
Can it recommend products?: Yes. It can guide customers, compare options, and recommend products from your catalog.
Can it help customers buy?: Yes. It can support shopping workflows, including product discovery, cart actions, and checkout-related help.
Can it answer order questions?: Yes. It can help with order status, tracking, and delivery questions when connected to the right business data.
Can it hand off to a human?: Yes. When needed, the AI can transfer the conversation to a person.
Does it support voice?: Yes. Customers can speak with the AI and receive spoken responses.
Does it support phone calls?: Yes. The AI Phone Agent can answer calls, handle questions, and assist customers 24/7.
Does it support SMS?: Yes. The AI SMS Agent lets customers text your business for answers, recommendations, and order help.
Does it support multiple languages?: Yes. XInfer.AI can support multilingual conversations across text, and voice support depends on the selected voice.
Can I embed it on my website?: Yes. You can add the AI agent to your website with an embed widget. Simply add code snippet: <script src="https://[your-subdomain].xinfer.ai/widget.js" async></script> at the bottom of html body.
Can I customize the look?: Yes. You can customize the title, logo, welcome message, and theme to match your brand.
How do I improve the AI’s answers?: Add or refine FAQs, upload documents, and re-crawl your website to keep the knowledge accurate and current
Is there a free plan?: Yes. There is a Free plan so you can try XInfer.AI before upgrading.
Is the business intro AudioSpotlight free?: Yes. Every plan includes one complimentary business intro AudioSpotlight that describes your business, personality, and what you offer. It is generated automatically and is never counted against your product AudioSpotlight quota. The per-plan limits (5 / 10 / 30 / 90) apply only to product AudioSpotlights.
What is AudioSpotlight?: AudioSpotlight generates short, podcast-style audio for your products using two AI voices — a host who asks questions and a guest who answers. Each product gets a ~2 minute audio segment covering what it is, key features, pricing, and available options. Text scripts are pre-generated; audio is produced on-demand when a visitor first clicks play.
Why don't some products have AudioSpotlight?: A product needs at least 50 characters of combined title and description for the AI to generate a meaningful script. Products that are too sparse are skipped. Products with multiple variants (e.g. sizes or flavors) are grouped into a single AudioSpotlight, so individual variants won't each have their own. Additionally, each plan has a product AudioSpotlight quota (5 / 10 / 30 / 90) — once the limit is reached, remaining products won't have audio unless you upgrade or purchase overage.
What is the code snippet to add the widget to my site?: Add this script tag before the closing </body> tag on your website: <script src="https://[your-subdomain].xinfer.ai/widget.js" async></script>