Documentation

About XInfer.AI

XInfer.AI turns your website, catalog, and business knowledge into a domain-expert AI customer service and sales agent.

For a typical website with around 100 pages, setup usually takes about 10 to 20 minutes. Larger sites or more complex integrations may take longer.


What XInfer.AI Does

Most businesses want AI that can actually help customers, but the usual options are not good enough.

Generic chatbots often give shallow answers. Custom AI projects take months to build and cost too much to maintain.

XInfer.AI gives businesses a faster and more practical alternative.

We crawl your website, guides, FAQs, and policies, index your product catalog, and deploy one AI agent that can answer questions, recommend products, and support customer interactions across chat, voice, phone, and SMS.


Why Businesses Use It

Customer-facing businesses deal with the same challenge every day:

  • customers want fast, accurate answers
  • staff cannot respond instantly all the time
  • missed calls and delayed replies lose business
  • generic bots often fail when conversations become specific

XInfer.AI is built to close that gap.

It gives businesses an AI agent that understands their actual products, services, and policies instead of responding like a generic chatbot.


One AI Across Every Channel

Your customers do not all interact the same way.

Some browse and chat.
Some prefer voice.
Some call.
Some text.

XInfer.AI supports all of them with one AI agent:

  • Web Chat — answers questions and guides customers
  • Voice (Browser) — supports spoken, hands-free conversations
  • Phone Agent — answers calls and helps customers 24/7
  • SMS Agent — replies instantly by text

Train once. Improve once. Use it everywhere.


What It Can Do

XInfer.AI is built for real customer interactions, not just simple chatbot replies.

It can:

  • answer business-specific questions
  • recommend products from your catalog
  • guide customers through shopping workflows
  • add items to cart and guide customers to checkout
  • provide order status and updates
  • collect customer information
  • transfer to a human when needed

Why XInfer.AI Is Different

XInfer.AI is built around three core advantages.

1. Domain-specific answers

The AI is grounded in your own website, catalog, and business knowledge, so it gives more relevant answers than a generic bot.

2. Fast deployment

Instead of waiting months for a custom AI project, businesses can launch quickly using the content they already have.

3. One AI agent across channels

The same AI agent works across chat, voice, phone, and SMS, so every improvement benefits every channel.


Trusted in Real Use

XInfer.AI is already running on real business websites.

It is being used in customer-facing environments such as:

  • restaurant websites handling live customer questions
  • e-commerce stores supporting chat, voice, phone, and SMS
  • real customer conversations on real business sites

Our Vision

We believe every business should be able to launch an AI agent that actually understands its products, services, and customers.

AI should not require a long custom project to be useful.

It should be fast to deploy, grounded in real business knowledge, and available wherever customers already communicate.

That is what we are building at XInfer.AI.