Documentation

SMS Messaging Consent & Opt-In Disclosure

How You Opt In to Receive Messages

You opt in to receive SMS messages by initiating contact with us. This includes:

  • Submitting your number for verification: When you provide your phone number for verification, you consent to receive a one-time verification code via SMS.
  • Texting our number: When you send a text message to our business number, you consent to receive reply messages and follow-up communications.
  • Calling our number: When you call our business number, you consent to receive related SMS messages such as follow-up information, summaries, or requested details.

Consent is not required as a condition of purchasing any goods or services.

What Messages You Will Receive

We send automated text messages related to customer service, including:

  • Responses to your questions and inquiries
  • Phone number verification codes
  • Order confirmations and shipping updates
  • Appointment reminders and scheduling updates
  • Follow-up messages with requested information

Example Message:

"Hi! Your order #1234 has shipped and should arrive by Friday. Track it here: https://example.com/track. Reply STOP to opt out."

Important Disclosures

  1. Message Frequency: Message frequency varies based on your interactions. You will only receive messages in response to your inquiries or for follow-up on services you've requested.
  2. Rates: Msg & data rates may apply. Contact your wireless carrier for details about your messaging plan.
  3. Opt Out: You can opt out at any time by replying STOP to any message. You will receive a confirmation and no further messages will be sent.
  4. Help: For assistance, reply HELP to any message, or contact us at our business number.

SMS Privacy Policy

We respect your privacy. This policy describes how we handle information related to our SMS messaging program.

  • We collect your phone number solely to send you the messages described on this page.
  • Your phone number and opt-in consent are not sold, shared, rented, or transferred to any third parties for their marketing purposes.
  • We retain your phone number and messaging records for as long as you remain opted in, plus a reasonable period afterward for compliance purposes.
  • You may request deletion of your data by contacting us at our business number.

SMS Terms of Service

By texting or calling our business number, you agree to the following terms:

  • You consent to receive automated SMS messages related to customer service, including responses, order updates, appointment reminders, and follow-ups.
  • Message frequency varies based on your interactions. This is not a subscription marketing program.
  • Msg & data rates may apply.
  • You may opt out at any time by replying STOP. You may get help by replying HELP.
  • We are not responsible for delayed or undelivered messages caused by carrier issues or device compatibility.
  • These terms are subject to change. Continued use of the messaging service after changes constitutes acceptance.

To stop receiving messages, reply STOP at any time.