Admin Dashboard
The Admin Dashboard provides a comprehensive overview of your chatbot's performance, usage metrics, and billing status. Access it from Admin > Dashboard in your admin panel.
Billing Overview
At the top of the dashboard, four cards display your billing status at a glance:
Plan Card
- Displays your current subscription plan (Free, Professional, Premium, or Enterprise)
- Shows your monthly subscription cost
Overage Credit Card
- Your available credit balance for overage charges
- Top Up button appears when credit is below half your monthly price
- Badge indicates whether overage is enabled or disabled
Monthly Queries Card
- Current query count for the billing period
- Progress bar shows usage relative to your plan limit
- Displays your plan's query limit
Payment Card
- Shows Active badge if a payment method is on file
- Shows None badge if no payment method configured
Contextual Alerts
The dashboard displays alerts based on your account status:
| Alert | Condition | Action |
|---|---|---|
| Upgrade prompt | Free plan | Links to Billing Usage to upgrade |
| Payment method warning | Paid plan without payment method | Links to add payment method |
| Overage warning | Near limit (67%+) without overage enabled | Links to enable overage |
| Limit exceeded | Usage exceeds plan limits | Informs about overage charges or restrictions |
Overview Metrics
Five metric cards provide quick insights:
| Metric | Value | Subtext |
|---|---|---|
| Total Users | User count | Number confirmed |
| Total Chats | Chat count | Average per user |
| Total Messages | Message count | Average per chat |
| RAG Vectors | Vector count | Unique URLs |
| Supplements | Product count | Categories |
Charts and Visualizations
User Status (Pie Chart)
Breakdown of confirmed vs unconfirmed users. Confirmed users have verified their email addresses.
Active Users (Bar Chart)
User activity trends across three time periods:
- Last 24 hours
- Last 7 days
- Last 30 days
Chats Created (Bar Chart)
New conversation trends showing chat creation volume over:
- Last 24 hours
- Last 7 days
- Last 30 days
Messages (Pie Chart)
Distribution of messages between:
- User messages - Questions and inputs from users
- Assistant messages - AI-generated responses
Votes (Pie Chart)
User feedback on AI responses (only shown when votes exist):
- Upvotes (positive feedback)
- Downvotes (negative feedback)
- Overall positive rate percentage in description
Usage Trends
A time-range selector allows viewing historical usage data:
| Range | Description |
|---|---|
| 1 Week | Last 7 days of data |
| 1 Month | Last 30 days of data |
| 3 Months | Last 90 days of data |
| 1 Year | Last 365 days of data |
Usage Trend Charts
Three line charts display trends over the selected time range:
| Chart | Description |
|---|---|
| Queries | Daily query count over time |
| Chunks | Vector chunks count over time |
| Products | Supplement products count over time |
Detailed Statistics
Web Pages
Statistics for crawled website content:
| Metric | Description |
|---|---|
| Total | Total pages indexed |
| With Data | Pages with extracted metadata |
| Updated (24h) | Recently updated pages |
| Updated (7d) | Pages updated in last week |
| Total Size | Storage size in MB |
Supplements
Product and data catalog information:
| Metric | Description |
|---|---|
| Total | Total product records |
| Categories | Number of unique categories |
| With Media | Records with media attachments |
| With Data | Records with structured data |
| Batches | Number of import batches |
| Price Range | Min to max price (if applicable) |
Upload Files
Breakdown of uploaded files by type:
| Type | Description |
|---|---|
| Images | Image files (PNG, JPG, etc.) |
| Videos | Video files |
| Audio | Audio files |
| Documents | Document files (PDF, etc.) |
RAG Vectors
Knowledge base embedding statistics:
| Metric | Description |
|---|---|
| Total Vectors | Total vector count |
| Unique URLs | Number of source URLs |
| Total Tokens | Tokens processed |
| Updated (24h) | Recently updated vectors |
Storage Usage
Detailed breakdown of storage consumption:
| Storage Type | Description |
|---|---|
| Database | PostgreSQL database size |
| Public Storage | Media files (images, videos, audio) |
| Private Storage | Documents and private files |
| Total | Sum of all storage |
A bar chart shows the Top Tables by size in your database.
Using the Dashboard Effectively
- Monitor usage regularly - Check the Monthly Queries progress to avoid unexpected overages
- Track usage trends - Use the Usage Trends charts to identify patterns
- Track user engagement - Use the Active Users chart to understand usage patterns
- Review feedback - Monitor the Votes chart to gauge response quality
- Manage storage - Keep an eye on storage usage to optimize costs
- Maintain data freshness - Check the "Updated" metrics to ensure your knowledge base is current
Related Pages
- Billing Usage - Detailed usage breakdown and overage settings
- Billing Statements - View monthly summaries and payment history
- Billing Transactions - View credit card charges
- Payment Methods - Manage credit cards and payment options
- Data Management - Manage your knowledge base content